Making Tax Digital for Income Tax is mandatory for most sole traders and landlords above the income thresholds. But there are several categories of taxpayer who are permanently exempt, others who can apply for an exemption, and a further group who qualify for a one-year deferral.
This guide covers every exemption category confirmed by HMRC, what evidence you need, how to apply, and — critically — what you must not do if you think you might qualify.
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Critical: Never simply stop submitting Self Assessment returns because you believe you may be exempt. If you are registered for Self Assessment and above the MTD threshold, you must either register for MTD or have an approved exemption in place. Stopping without approval will result in late filing penalties — regardless of your circumstances.
Three Types of MTD Exemption
HMRC has confirmed three distinct categories of relief from MTD obligations:
✅ Permanent Exemption
Automatic — No Application Required
These taxpayers are permanently excluded from MTD and will never be required to register. No application is needed — HMRC identifies these cases automatically.
Taxpayers where someone acts under Power of Attorney (confirmed November 2025 Budget)
Those under Court of Protection deputyship (confirmed November 2025 Budget)
Taxpayers with no UK National Insurance number
📋 Applied Exemption
Must Apply to HMRC with Evidence
These taxpayers can apply for a digital exclusion exemption. HMRC assesses each application individually. Approval is not automatic.
Disability — a physical or mental health condition that prevents using digital tools
Age-related digital exclusion — inability to use digital tools due to age (assessed individually, not by a set age)
No reliable internet access — living in a location where reliable internet is not reasonably available
Religious objection — a genuine religious belief that prevents electronic record-keeping
Temporary hardship — exceptional circumstances making digital compliance temporarily impossible
📅 One-Year Deferral to April 2027
Automatic Deferral — No Application Needed
These taxpayers automatically join MTD one year later (April 2027 instead of April 2026). No application is required but they must register for Phase 2 in due course.
Trust and estate income recipients
Users of averaging adjustment (farmers, creative artists — e.g. authors, composers)
Qualifying care relief recipients (foster carers, shared lives carers, adult placement carers)
Non-UK resident foreign entertainers with UK income
Disability and Health Condition Exemption
If a disability or health condition means you genuinely cannot use digital tools or keep digital records, you can apply for a permanent digital exclusion exemption. This is one of the most commonly applied-for exemptions and HMRC has a defined process for it.
What conditions qualify?
HMRC does not publish a list of qualifying conditions — they assess each case individually. Conditions that have been accepted include:
Visual impairments that prevent using screens even with assistive technology
Severe cognitive impairments (dementia, acquired brain injury) affecting digital capability
Severe motor conditions (advanced Parkinson's, severe arthritis) preventing keyboard or touchscreen use
Mental health conditions where digital engagement causes clinically significant harm
Learning difficulties that make digital tools impossible to use independently
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Important nuance: Using a smartphone or occasionally browsing the internet does not disqualify you from this exemption. HMRC assesses whether you can genuinely manage the ongoing digital record-keeping and quarterly submission process — not whether you can occasionally use technology at all.
What evidence do you need?
A letter from your GP, consultant, or occupational therapist confirming your condition and its impact on digital capability
Any relevant medical documentation (diagnosis letters, assessment reports)
If you use a carer, a statement from them about your day-to-day digital limitations
Age-Related Digital Exclusion
There is no automatic age exemption from MTD — HMRC has not set an age above which you are automatically exempt. However, if your age means you are genuinely unable to use digital tools effectively, you can apply for an age-related digital exclusion exemption.
HMRC assesses these applications individually, looking at your specific circumstances rather than applying a blanket rule. Being elderly and finding technology difficult is not automatically sufficient — you need to demonstrate genuine inability, not just a preference for paper-based methods.
If you are applying on age-related grounds, evidence that strengthens your application includes:
A GP letter confirming age-related cognitive or physical limitations affecting digital use
Evidence that you have no family member or support worker able to assist with digital record-keeping
Confirmation that you have no computer, tablet, or smartphone and no access to one
No Reliable Internet Access
If you live in a location where reliable internet access is not reasonably available, you can apply for a digital exclusion exemption on grounds of remote location.
HMRC's test is whether reliable internet is reasonably available to you — not whether you currently have a broadband connection. This exemption is designed for genuinely remote locations — rural Scotland, the Welsh hills, certain coastal and island communities — where infrastructure limitations make reliable connectivity impossible, not for those who have chosen not to connect.
Evidence that supports this application:
Confirmation from your internet service provider that broadband is unavailable at your address
Ofcom coverage maps showing your property is in a not-spot area
Evidence that mobile data coverage at your location is insufficient for reliable use
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Mobile data: If you have 4G or 5G mobile coverage at your location, HMRC may not accept a remote location exemption — mobile internet may be considered reasonably available. This area is assessed case-by-case. Contact HMRC or a tax adviser if you are unsure.
Religious Objection Exemption
Members of religious groups whose beliefs genuinely prevent electronic record-keeping or internet use can apply for an MTD exemption on religious grounds. HMRC does not limit this exemption to specific religions — the test is whether you have a genuine religious belief that prevents electronic compliance, not whether you belong to a particular faith.
This exemption has historically been used by members of communities such as:
Certain Old Order Amish and Mennonite communities
Some traditional Jewish communities with restrictions on electricity use during religious periods
Other religious groups with doctrinal restrictions on technology use
Evidence HMRC may request:
A letter from a religious leader or community elder confirming your beliefs and their practical effect
A personal statement explaining how your religious beliefs prevent digital record-keeping
Evidence of active membership in your religious community
Temporary Hardship Exemption
If exceptional circumstances temporarily make digital compliance impossible, you can apply for a time-limited hardship exemption. This is not a permanent exemption — it gives you time to resolve your circumstances before being required to comply with MTD.
Qualifying circumstances may include:
Serious illness or hospitalisation that prevents digital record-keeping for an extended period
A bereavement that has severely affected your ability to manage your affairs
Other exceptional personal circumstances assessed by HMRC on a case-by-case basis
How to Apply for an MTD Exemption — Step by Step
Check you actually need an exemption
First confirm that you are actually above the MTD threshold and would otherwise be required to register. Use our free MTD calculator to verify your qualifying income. There is no point applying for an exemption if you are below the threshold anyway.
Gather your evidence
Before contacting HMRC, pull together your supporting documentation — GP letter, ISP confirmation, religious community letter, or whatever is relevant to your ground. HMRC will ask for evidence when they assess your application. Having it ready speeds up the process significantly.
If you cannot access the online service (which would itself suggest grounds for an exemption), you can apply by calling the HMRC Self Assessment helpline or by writing to HMRC. State clearly that you are applying for a Making Tax Digital digital exclusion exemption, your reason, and your UTR number.
Wait for HMRC's decision
HMRC will assess your application and write to you with their decision. If approved, you will receive confirmation that you are exempt from MTD and can continue filing Self Assessment returns as normal. If refused, you will have the right to appeal the decision.
Continue Self Assessment as normal
If your exemption is approved, you are not required to use MTD software or submit quarterly updates. You continue to file your annual Self Assessment return by 31 January each year as before. Your exemption is recorded on your HMRC record.
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Apply before your mandatory start date. Do not wait until after your first quarterly deadline has passed. Apply as early as possible — before 6 April 2026 for Phase 1, or before 6 April 2027 for Phase 2. If your application is still being processed when a deadline arrives, contact HMRC to flag this.
Automatic One-Year Deferrals — April 2027
The following groups automatically defer to Phase 2 (April 2027) without needing to apply. HMRC identifies these taxpayers from existing records.
Group
Why Deferred
MTD Start Date
Trust and estate income
Complex multi-beneficiary arrangements need system development
April 2027
Averaging adjustment users
Farmers and creative artists with multi-year income averaging
If you fall into one of these categories and HMRC has not confirmed your deferral, contact HMRC proactively. Do not assume the deferral is in place without confirmation.
What If Your Exemption Application Is Refused?
If HMRC refuses your exemption application, you have the right to appeal. The appeal process involves:
Requesting a review of the decision within 30 days of receiving HMRC's refusal letter
Providing additional evidence if your original application lacked sufficient documentation
If the review upholds the refusal, appealing to the First-tier Tribunal (Tax)
While your appeal is in progress, you should register for MTD to avoid accumulating penalty points — and then cease submissions if your appeal is subsequently successful.
Frequently Asked Questions
No. There is no automatic age exemption from MTD at any age. If you are elderly and genuinely cannot use digital tools, you can apply for an age-related digital exclusion exemption — but it is not automatic. Each application is assessed individually by HMRC based on your specific circumstances.
Yes. If you have a tax agent or accountant authorised to act on your behalf, they can submit the exemption application through their agent services account. This is often the easiest route, particularly if your accountant already manages your HMRC correspondence.
Yes. An MTD exemption means you are not required to use MTD software or submit quarterly updates — but you must still file your annual Self Assessment return by 31 January each year. The exemption only covers the MTD reporting method, not your underlying tax obligations.
Possibly, but this depends on your individual circumstances. Most taxpayers file Self Assessment online even without MTD. If your exemption grounds also prevent online filing, you can apply to file a paper SA100 return — this is a separate application from the MTD exemption itself.
No. An MTD exemption only affects how you report your income to HMRC — not how much tax you pay. You still owe the same amount of tax on your income. The exemption simply means you report annually via Self Assessment rather than quarterly via MTD software.
Contact HMRC immediately to flag that your application is pending and a deadline is approaching. Ask them to note this on your record. In the meantime, consider registering for MTD as a precaution — you can cease submissions if your exemption is subsequently approved. Do not simply miss the deadline without HMRC's knowledge.
Not Sure If You Need an Exemption?
Check your qualifying income first. Many people who think they need an exemption are actually below the threshold — or join MTD much later than they expected.